Privacy-Policy
Effective Date: 13th June 2025
WebMintra Technologies Pvt. Ltd. (“WebMintra”, “we”, “our”, or “us”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use TrackMintra, a GPS-based product and service offered by WebMintra Technologies Pvt. Ltd. through our website www.webmintra.com, mobile application, or any connected devices.
1. Information We Collect
We collect and process information necessary to provide our GPS tracking and related services effectively and securely. This includes:
a. Personal Information
Name, contact number, email address, and other details you provide during registration or support interactions.
b. Device Information
GPS tracker ID, IMEI number, SIM number, and vehicle details associated with your TrackMintra account.
c. Location & Usage Data
Real-time location, route history, speed, stops, idle time, and alerts generated by your connected devices.
d. Technical Information
Browser type, IP address, mobile operating system, app version, and diagnostic logs to enhance performance and resolve technical issues.
2. How We Use Your Information
Your information is used strictly for legitimate purposes, including:
Providing real-time vehicle tracking, reports, and alerts.
Sending notifications about system updates, service alerts, or maintenance activities.
Enhancing our platform’s performance, reliability, and user experience.
Responding to customer support, warranty claims, or service inquiries.
Complying with legal or regulatory requirements as per Indian law.
3. Data Security
WebMintra employs appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse:
Data is stored on secure servers with encryption and firewall protection.
SSL certificates ensure encrypted data transmission.
Access is restricted to authorized personnel bound by confidentiality obligations.
Regular security audits are conducted to maintain system integrity.
4. Sharing of Information
Your personal data is never sold or rented. It may be shared only under the following conditions:
Service Partners: With trusted vendors or partners for core service delivery (such as hosting, SMS, or customer support).
Legal Requirements: When disclosure is mandated by law, government authorities, or regulatory bodies under applicable Indian statutes.
User Consent: When you explicitly authorize integration or data sharing with third-party platforms.
5. Your Rights Under Indian Law
As per the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
Right to Access: Request a copy of your data.
Right to Correction: Update or rectify your personal details.
Right to Erasure: Request deletion of your data or account.
Right to Withdraw Consent: Opt out of non-essential communications or processing.
To exercise these rights, contact us at info@trackmintra.com
.
We may require verification to confirm your identity before processing requests.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve site functionality and personalize user experience.
Analyze site traffic and usage patterns.
Offer relevant content and service recommendations.
You can manage or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.
7. Children’s Privacy
TrackMintra services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from minors. If you believe a child has provided data to us, please contact us for immediate removal.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes.
Updated versions will be posted on this page with the revised effective date. In case of significant changes, users may be notified via email or in-app notifications.
9. Contact Us
For any privacy-related questions, complaints, or data requests, please contact:
WebMintra Technologies Pvt. Ltd.
Email: info@trackmintra.com
Website: www.webmintra.com